Your case is immediately assigned to one of our highly trained account resolution specialists. We invite you to contact them by phone at 858-348-1780 to discuss tactics and strategy, collection prospects, settlement status and similar important matters. In addition, you have the ability to enter our secure online database to check on the status of your account 24/7. Finally, we will even give you our CEO’s cell number.

We take your case based on CONTIGENT FEES. You pay for results, nothing less. If there is no recovery of money, property, or benefit, we receive no fee. Our rates range from 10% to 50% and are assessed based on the number of accounts assigned, the dollar amount and age of account, and whether it is retail or business to business.

Yes. We have a worldwide network of partners, with 3000 attorneys and investigative professionals in over 200 offices globally.

We make every attempt to recover your debt without the filing of a lawsuit. In fact, we rarely must sue, but if your debtor will absolutely not cooperate, our in-house law firm of Anne Singer and Associates or our in house law firm is prepared to move your case into court. Our attorneys will handle your case for a one time fee, regardless of how long it takes.

We need your company’s name, address, fax, phone and E-mail address. We also require the debtor’s contact information; name, address, phone numbers, total amount owing and its due date filled out on an assignment Form or faxed to 855-785-8648. This basic information is sufficient for us to commence collection activity against your debtor. However, relative to collections, knowledge is power. The more information we possess concerning the obligation, the easier it is to dissolve objections and effect payment. This can include, but is not limited to, invoices, credit applications, purchase orders, and proofs of delivery.

Utilizing our proprietary collection system that is customized based on each individual market and customer we serve, our debt collection negotiators produce quicker payment from your debtors. If your debtor is still in business, we feel you have an 85% chance of recovering your money. An account that may seem hopeless or destined for lengthy litigation may be resolved amicably through persuasive communication and with a voice of reason. Anyone can threaten legal remedies, but it’s knowing how and when to use this information that demonstrates our talent.

Upon receipt of your account, we can immediately report your debtor by personal name to Transunion, Experian, and Equifax and/or by company name to Credit Net and Dunn and Bradstreet.

Debtors sometimes do this to delay payment, avoid being reported to the credit bureau or to avoid contact by the agency. Once the account is placed for collection we ask that you do not have contact with them and refer them immediately to our office and contact us to let us know.

Debtors placed for collection are contacted within one business day of assignment by one of our account resolution specialists. Sometimes they resent having been placed for collection and send their payment to the creditor, hoping the agency will not be compensated. In such cases, please let us know if payment was received so that collection activity will cease. An invoice will immediately be sent to you to cover the contingent collection fee.

We do not get paid on a contingent basis until you do so we are Net remittance of any collected funds shall occur on the 15th day of the month following the month we receive good funds from the debtor.

While we pride ourselves on having excellent recovery percentages, there are some cases where we can’t collect. As part of our 30-day guarantee, if we are unable to make contact, we will return the account to you at no charge or make arrangements to buy your account.

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