We provide you with best collection service in the industry at the fairest and most competitive, contingent-based, fee structure. You pay for success, nothing less.

Consumer and commercial debt is increasing every day, which makes choosing the right debt collection firm very important to those responsible for your company’s debt collection management.

A common misconception is that collections are all the same and that all debt is created equal. We recognize that this is far from the truth and meet every client’s unique needs.

With a strong position as a global leader in debt collection recovery, DLR provides our clients with considerable advantages when collecting from debtors.

• DLR is FDCPA accredited and our employees are experts in professional consumer and commercial debt collection and adhere to the highest standards of excellence and professionalism.
• Each of our highly trained account resolution specialists has over 10 years of experience in the business and handles a claim from the very first debt collection call to the coordination of a lawsuit, should one become necessary, assuring continuity in approach and consistent communication.
• DLR’s aim is to preserve the relationship between creditor and customer wherever possible. However, we are aware that this is not always attainable. Therefore, we are fully capable of handling your claim more aggressively, if warranted, by a debtor who is not cooperating in a resolution and a continuing relationship is not one you are interested in.
• With either approach, our goal is to always achieve the highest possible return on each dollar placed.
• Our contingent fee structure is based solely on results, not on the amount of time spent working on your account, nor on prolonged negotiations and mediation.